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"If you still have an outstanding issue you can e-mail us at email@example.com and you will be contacted with a resolution as soon as possible.
Our goal is to satisfy our customers and we welcome opportunities to improve our service. If you have tried unsuccessfully to resolve a concern directly with Navatalk, the Commission for Complaints for Telecom-Television Services (CCTS) may be able to assist you.
Commission for Complaints for Telecom-television Services (CCTS) CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge. If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you.
To learn more about CCTS, you may visit its website at www.ccts-cprst.ca or call toll-free at 1-888-221-1687."